We are happy to share our client testimonials. All testimonials have been used with permission, and some important information and names have been omitted for the clients' privacy.

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Dear Jan:
I want to thank you and your staff for the quick job you did on the - - - - Clinical study #- - - - Case Report Forms. You probably received this order for 30 sets of Case Report Forms each of 33 pages on Monday. I had all of them in my office by Wednesday afternoon. Your quick and efficient service enabled me to send these forms to our site in the United Kingdom earlier than anticipated.

Thank you once again for the prompt service we have always received from your organization.

Yours sincerely,
- - - -
Clinical Data Editor

Dear Mr. Vreeland,
I would like to take this opportunity to thank you for the attention given - - - - Corporation in printing our "Confidential - - - - Corporation" paper.
Your helpfulness and cooperation is very much appreciated. Your response to our needs in a such a timely and professional manner has enabled us to ensure our documents cannot be photocopied by another company without our knowledge.

Thank you again for all your time and effort.

- - - -
Documentation Coordinator

Dear Jan:
Many thanks for your prompt response to our problem. It is such a pleasure to do business with people like yourself and Dave, who will "do what it takes" to get the job done.

Yours truly,
- - - -

Dear Rich,
One-day service at no charge to us is hardly what one expects in the business world these days. But you have provided it, and I do want to tell you how much I truly appreciate it.

I’ve enclosed a copy of the memo I circulated yesterday, so that I’m not the only one that knows what fine service we can expect from you.

Sincerely,
- - - -
Clinical Research Assistant Immunobiology Department

Dear Richard:
We now have all of the - - - - forms in-house and are delighted with the results. Barbara has shared samples with the other project directors so you may be hearing from some more of us.

The timeliness of your responses to our requests and your patience throughout the "evolution" of these forms was greatly appreciated.

I look forward to working with you and Jan again in the future.

Sincerely,
- - - -
Project Director

To whom it may concern:
We have enclosed Check No. - - - - in the amount of $1,548.50. This represents payment for the printing, collating, and binding of 150 sets of Case Report Forms.

Thank you for your excellent work.

Sincerely,
- - - -
Manager, Clinical Research

Dear Mr. Levine:
A few months ago, you sent me some information and samples of labels for clinical supplies. Our expanding clinical program may require contracting a firm to meet the labeling needs for our clinical supplies. Could you please send me two additional copies of this information with samples of your tear-off labels (open label and double blind) for circulation here?

While we are extremely pleased with the consistent high quality of product, I personally must add that working with Jan Vreeland the past six months in the printing and shipment of our case report forms has been a pleasure. His professionalism and responsiveness are exceptional, and I am confident with our projects in his capable hands.

I look forward to our continuing business with Mercury Printing.

Sincerely,
- - - -
Clinical Data Editor

Dear Mr. Levine:
It was a pleasure seeing you again. I would like to thank you and your staff for the time spent with me during my recent facility tour. - - - - believes this time confirms our commitment to continue to build a strong working relationship with our vendors.

There were no deficiencies noted in my audit report. Mercury Printing continues to produce labels following above average production standards for the printing industry. It is a pleasure to perform an audit of a facility whose commitment to quality is so obvious.

Sincerely,
- - - -
QA Compliance Specialist

Dear Mr. Vreeland,
This morning I received the 5000 permanent adhesive labels I ordered from you yesterday. They arrived right on time and were free of charge. I wanted to thank you profusely for your prompt and very courteous service. I will spread the word and I will certainly remember your company for future orders. Again, thank you very much.

Sincerely,
- - - -
Senior Clinical Research Associate

Dear Jan,
Thank you for the opportunity to visit your blinded label printing facility.

I am pleased to inform you that your company has been requalified as a supplier of clinical labels to - - - -. This is based on satisfactory review of the facility, production controls, operating procedures and personnel observed during my visit.

I found your facility to be very clean and well organized. Appropriate controls were in place to minimize the potential for mix -ups. Your documentation procedures have been greatly enhanced with the implementation of the Verification Form. A Quality attitude is indeed apparent throughout your facility.

There are no specific observations requiring corrective actions. The one suggestion we did discuss: regarding if a particular line item on the Verification Form is not relevant to the - - - - operation it is appropriate for the operator to mark the line "Not Applicable" instead of merely initialing the line. Additionally, your intent to develop and implement a documented training checklist for production personnel is greatly supported by - - - -. We look forward to any information regarding its content and implementation date.

Again, I want to thank you for the time spent with me in touring your facility. It was a pleasure to visit a company with true commitment to producing a quality product.

Sincerely,
- - - -
Manager Computer Systems & Documentation

Dear Mary & Minnie,
I would like to thank you on the behalf of - - - - Pharmaceutical Company for your outstanding performance in transferring the - - - - IND labels to - - - -. As you know, this transfer was on an extremely accelerated timeline due to the unexpected need to update these files and initiate a new clinical study.

Mary, I greatly appreciated your same day response as to the availability of the labeling files, timing, and costs associated with this transfer. When we first contacted you, we were in the initial stages of planning the method to initiate this study. You were quick to return every phone call and effectively managed to navigate and adapt to our evolving plans. I believe the timeline for this project vividly exhibits your remarkable job. Our first contact with you to discuss the possibility of meeting our trial target date was on February 27th. By March 7, the labels were typeset, printed and shipped a day ahead of schedule.

Minnie, I thank you for the same quick response time on the phone and rapid label development. You discovered that the - - - - files were not as complete as we had anticipated. A project which initially seemed to be as simple as changing the company name became the development of three new labels. You managed to maintain our original timeline and complete this process within 2-1/2 days. In the midst of the accelerated development on your end, we were finalizing the label text at our end. This resulted in additional, unexpected changes for you. You managed to adapt to the difficult situation and maintained a cheery, helpful disposition throughout this process.

Thank you again for your assistance on this project. It has been a pleasure working with Mercury Printing.

Sincerely,
- - - -
Regulatory Affairs Associate